Textbook of Front Office Management & Operations

By:

Andrews, Sudhir

Material type: Text

TextPublication details: Tata Mcgraw Hill 2008 New DelhiDescription: 463pISBN:

9780070655768

Subject(s):

TEXT BOOK OF FRONT OFFICE MGMT & OP

DDC classification:

647.94068 AND-T

Online resources:

Click here to access online

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Holdings
Item type	Current library	Collection	Call number	URL	Status	Barcode
Reference Book	Amity Central Library Hotel Management	Reference	647.94068 AND-T (Browse shelf(Opens below))	Link to resource	Not For Loan	11569
Books	Amity Central Library Hotel Management	Text Book	647.94068 AND-T (Browse shelf(Opens below))	Link to resource	Available	11570
Books	Amity Central Library Hotel Management	Text Book	647.94068 AND-T (Browse shelf(Opens below))	Link to resource	Available	11571
Books	Amity Central Library Hotel Management	Text Book	647.94068 AND-T (Browse shelf(Opens below))	Link to resource	Available	11572

Chapter 1. The Tourism And Hospitality Industry
Chapter 2. Hotel Management And Organisations
Chapter 3. Front Office Management
Chapter 4. Reservations
Chapter 5. Reception
Chapter 6 Uniformed Services
Chapter 7. Concierge Services
Chapter 8. Guest Relations Executive
Chapter 9. Telecommunications
Chapter 10. Front-Office Cashier
Chapter 11. Night Audit
Chapter 12 Yield Management
Chapter 13. Quality Guest Management
Chapter 14. Managing Front-Office Human Resources
Chapter 15. Interpersonal Communication

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