Front Office Management

By:

Bhatnagar, S K

Material type: Text

TextPublication details: New Delhi The Hospitality 2017Edition: 3rdDescription: 829pISBN:

9788193203286

DDC classification:

651.3 BHA-F

Online resources:

Click here to access online

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Holdings
Item type	Current library	Collection	Call number	URL	Status	Barcode
Reference Book	Amity Central Library Hotel Management	Reference	651.3 BHA-F (Browse shelf(Opens below))	Link to resource	Not For Loan	27176
Books	Amity Central Library Hotel Management	Text Book	651.3 BHA-F (Browse shelf(Opens below))	Link to resource	Available	27177
Books	Amity Central Library Hotel Management	Text Book	651.3 BHA-F (Browse shelf(Opens below))	Link to resource	Available	27178

1. Tourism and its Importance
2. Hospitality Hotels Hotel Guest and Guest Relations
3. Classification of Hotels Types of Rooms and SPA
4. Hotel Organization
5. Hotel Entrance Lobby and the Front Office Staff
6. Hotel Brochure and Hotel Tariff Card
7. Communications
8. Front Office and Guest Handling
9. Channels of Distribution Selling Agencies and Room Selling Techniques
10. Guest Accounting
11. Control of Credit and cash
12. Budgeting
13. Accommodation Statistics and Yield Management
14. Hotel and Guest Security
15. Computers in Hotels
16. case Studies

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