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121.
What customers really want by
Edition: 1st
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Lotus Press 2008
Online resources:
Availability: Items available for loan: Amity Central Library (2)Call number: 658.812 PAT-W, ... Items available for reference: Amity Central Library: Not For Loan (1)Call number: 658.812 PAT-W.

122.
Deliver outstanding customer service : gain and retain customers and stay ahead of the competition by
Edition: 1st
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi UBS Publishers & Distributers Pvt Ltd. 2002
Availability: Items available for loan: Amity Central Library (1)Call number: 658.812 NAS-D. Items available for reference: Amity Central Library: Not For Loan (1)Call number: 658.812 NAS-D.

123.
Improving Bottom Line Profits - Using The Profit Enhancement Process by
Edition: 1st
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Infinity Book Publishers 2007
Availability: Items available for reference: Amity Central Library: Not For Loan (1)Call number: 330 SCH-I.

124.
Rich dad's the business school : for people who like helping people by
Edition: 2nd
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Bhopal TechPress 2004
Availability: Items available for reference: Amity Central Library: Not For Loan (1)Call number: 658.872 KIY-B.

125.
Managing Indian Brands by
Edition: 2nd
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Vikas Pub. 2008
Availability: Items available for reference: Amity Central Library: Not For Loan (1).

126.
Report writing in business by
Edition: 1st
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Viva book Publication 2006
Online resources:
Availability: Items available for reference: Amity Central Library: Not For Loan (1)Call number: 808.066658 BEN-R.

127.
Brand Management 101 101 Lessons from Real-World Marketing by
Edition: 1st
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi John Wiley & Sons 2007
Online resources:
Availability: Items available for reference: Amity Central Library: Not For Loan (1)Call number: 658.827 DHA-B.

128.
Brand switch by
Edition: 1st
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi JAICO Publishing House 2007
Availability: Items available for reference: Amity Central Library: Not For Loan (1)Call number: 658.827 KAP-B.

129.
Marketing warfare by
Edition: 1st
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Penguin group 1986
Online resources:
Availability: Items available for reference: Amity Central Library: Not For Loan (1)Call number: 658.8 TRO-M.

130.
Stephan Schiffman's telesales by
Edition: 2nd
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Adams media Corp. 2006
Online resources:
Availability: Items available for reference: Amity Central Library: Not For Loan (1)Call number: 658.84 SCH-T.

131.
Mall Management by
Edition: 1st
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Himalaya Pub. 2008
Availability: Items available for reference: Amity Central Library: Not For Loan (1)Call number: 658.87 SHE-M.

132.
Ecommerce by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: US Cengage Pub 2007
Online resources:
Availability: Items available for reference: Amity Central Library: Not For Loan (1)Call number: 658.872 SCH-E.

133.
Sales Process Engineering by
Edition: 1st
Material type: Text Text
Publication details: New Delhi Wheeler Pub 1998
Availability: Items available for reference: Amity Central Library: Not For Loan (1)Call number: 658.800285 SEL-G.

134.
The Rural Marketing Book by
Edition: 1st
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Biztantra 2006
Online resources:
Availability: Items available for loan: Amity Central Library (1)Call number: 658.800954 KAS-R.

135.
The 22 immutable laws of branding by
Edition: 1st
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London HarperCollins Books 2000
Online resources:
Availability: Items available for reference: Amity Central Library: Not For Loan (1)Call number: 658.827 RIE-I.

136.
The offshore nation : the rise of services globalization by
Edition: 1st
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi McGraw-Hill Education 2005
Availability: Items available for reference: Amity Central Library: Not For Loan (1)Call number: 658.4058 VAS-O.

137.
Road beyond boundaries : the case of select Indian healthcare systems by
Edition: 1st
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Export-Import Bank of India 2003
Online resources:
Availability: Items available for reference: Amity Central Library: Not For Loan (1)Call number: 362.10954 GAU-R.

138.
Getting it right the second time by
Edition: 1st
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Business Roli Pub. 2000
Online resources:
Availability: Items available for reference: Amity Central Library: Not For Loan (1)Call number: 658.82 GER-G.

139.
Customer Service : For the New Millennium by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Madras East west books 2002
Availability: Items available for reference: Amity Central Library: Not For Loan (1)Call number: 658.812 TUC-C.

140.
Marketing on a tight budget : an action guide to low cost business growth by
Edition: 1st
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: USA Kogan Page US 2000
Online resources:
Availability: Items available for reference: Amity Central Library: Not For Loan (1)Call number: 658.8 FOR-M.

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