Quality Improvement Hand Book

By:

Swanson, Roger C

Material type: Text

TextPublication details: Deep & Deep 1997 New DelhiSubject(s):

DDC classification:

658.4013 SWA-Q

Online resources:

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Holdings
Item type	Current library	Collection	Call number	URL	Status	Date due	Barcode
Reference Book	Amity Central Library ABS	Reference	658.4013 SWA-Q (Browse shelf(Opens below))	Link to resource	Not For Loan		2415ABS

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Previous	658.4013 JAN-T TOTAL QUALITY MANAGEMENT :TEXT AND CASES	658.4013 RAJ-T Total Quality Management	658.4013 SUG-T Total Quality Management	658.4013 SWA-Q Quality Improvement Hand Book	658.4013 TOT-T Total Quality Management	658.4013 WAK-T Total Quality Excellence Through Organization wide Transformation	658.402 ADA-E Effective team building	Next

1. Introduction
2. Work as a Process
3. Measures of Effectiveness
4. Quality Improvement Model
5. Idea generation
6. Consensus
7. Process Definition
8. Collecting Data
9. Analyzing Cause and Data
10. Analyzing and Displaying Data
11. Planning Tools
12. Meeting Managemnent Tools
13. Benchmarkiing
14. Questionnaires
15. Video One case Study

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