Quality Improvement Hand Book
Swanson, Roger C
Quality Improvement Hand Book - New Delhi Deep & Deep 1997
1. Introduction
2. Work as a Process
3. Measures of Effectiveness
4. Quality Improvement Model
5. Idea generation
6. Consensus
7. Process Definition
8. Collecting Data
9. Analyzing Cause and Data
10. Analyzing and Displaying Data
11. Planning Tools
12. Meeting Managemnent Tools
13. Benchmarkiing
14. Questionnaires
15. Video One case Study
ABS
658.4013 SWA-Q
Quality Improvement Hand Book - New Delhi Deep & Deep 1997
1. Introduction
2. Work as a Process
3. Measures of Effectiveness
4. Quality Improvement Model
5. Idea generation
6. Consensus
7. Process Definition
8. Collecting Data
9. Analyzing Cause and Data
10. Analyzing and Displaying Data
11. Planning Tools
12. Meeting Managemnent Tools
13. Benchmarkiing
14. Questionnaires
15. Video One case Study
ABS
658.4013 SWA-Q