Total Quality Management

By:

Suganthi, L

Contributor(s):

Samuel & Suganthi

Material type: Text

TextPublication details: PHI 2005 New DelhiISBN:

9788120326552

Subject(s):

Management

DDC classification:

658.4013 SUG-T

Online resources:

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Item type	Current library	Call number	Status	Date due	Barcode
Books	Amity Central Library BBA	658.4013 SUG-T (Browse shelf(Opens below))	Available		187BBA
Books	Amity Central Library BBA	658.4013 SUG-T (Browse shelf(Opens below))	Available		188BBA

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1. Introduction.
2. Principles of Quality Management.
3. Total Quality Management Philosophy.
4. Quality Planning.
5. Customer Orientation.
6. Problem Solving Tools.
7. Continuous Improvement Strategies.
8. Preventive Techniques.
9. Quality Ambience.
10. Human Dimensions of TQM.
11. Team Development.
12. Quality Certification.
13. Reliability.
14. Cost of Quality.
15. TQM Road Map.

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