Total Quality Management
Suganthi, L
Total Quality Management - New Delhi PHI 2005
1. Introduction.
2. Principles of Quality Management.
3. Total Quality Management Philosophy.
4. Quality Planning.
5. Customer Orientation.
6. Problem Solving Tools.
7. Continuous Improvement Strategies.
8. Preventive Techniques.
9. Quality Ambience.
10. Human Dimensions of TQM.
11. Team Development.
12. Quality Certification.
13. Reliability.
14. Cost of Quality.
15. TQM Road Map.
9788120326552
Management
658.4013 SUG-T
Total Quality Management - New Delhi PHI 2005
1. Introduction.
2. Principles of Quality Management.
3. Total Quality Management Philosophy.
4. Quality Planning.
5. Customer Orientation.
6. Problem Solving Tools.
7. Continuous Improvement Strategies.
8. Preventive Techniques.
9. Quality Ambience.
10. Human Dimensions of TQM.
11. Team Development.
12. Quality Certification.
13. Reliability.
14. Cost of Quality.
15. TQM Road Map.
9788120326552
Management
658.4013 SUG-T