Applying TQM to customer responsive management (Record no. 4780)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01061nam a2200169Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 8187233176 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.562 DAV-A |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Davis, Frank W. |
| 245 ## - TITLE STATEMENT | |
| Title | Applying TQM to customer responsive management |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc | INFINITY BOOKS |
| Date of publication, distribution, etc | 2000 |
| Place of publication, distribution, etc | New Delhi |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 416p. |
| 500 ## - GENERAL NOTE | |
| General note | Business & Economics / General, Business & Economics / Quality Control, Business & Economics / Customer Relations, Business & Economics / Entrepreneurship, Business & Economics / Marketing / General, Consumer satisfaction., Customer services -- Management, Customer services; Management., Customer service -- Management, Total quality management<br/> |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Business & Economics / General, Business & Economics / Quality Control, Business & Economics / Customer Relations, Business & Economics / Entrepreneurship, Business & Economics / Marketing / General, Consumer satisfaction., Customer services -- Management, Customer services; Management., Customer service -- Management, Total quality management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Uniform Resource Identifier | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Not For Loan | Reference | Amity Central Library | Amity Central Library | ABS | 20/05/2011 | 850.00 | 658.4013 DAV-T | 2240ABS | 23/08/2014 | https://epgp.inflibnet.ac.in/ | 20/05/2011 | Reference Book |