Normal view MARC view ISBD view

Applying TQM to customer responsive management

Davis, Frank W.

Applying TQM to customer responsive management - 1st - New Delhi INFINITY BOOKS 2000 - 416p.

Business & Economics / General, Business & Economics / Quality Control, Business & Economics / Customer Relations, Business & Economics / Entrepreneurship, Business & Economics / Marketing / General, Consumer satisfaction., Customer services -- Management, Customer services; Management., Customer service -- Management, Total quality management

ISBN: 8187233176

Subjects--Topical Terms:
Business & Economics / General, Business & Economics / Quality Control, Business & Economics / Customer Relations, Business & Economics / Entrepreneurship, Business & Economics / Marketing / General, Consumer satisfaction., Customer services -- Management, Customer services; Management., Customer service -- Management, Total quality management

Dewey Class. No.: 658.562 DAV-A

Print
Add to your cart (remove)
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)