000 00271nam a2200121Ia 4500
008 140801s2008 xx 000 0 und d
082 _a
_b
100 _aS.Shajahan
245 _aRelationship management
_b
260 _bTMH
_c2008
700 _aS.Shajahan
942 _2ddc
_cBK
999 _c9828
_d9828