000			00943nam a2200157Ia 4500
999			_c8474 _d8474
003			OSt
005			20190917122814.0
008			140801s2008 xx 000 0 und d
020			_a9788125916635
082			_a658.4013 MAN-T
100			_aS.K Mandal
245			_aTotal Quality Management
260			_bVikas Pub. _c2008 _aNew Delhi
500			_aIntroduction to TQM Management of Quality vs Total Quality TQM Principles and Approach Components of TQM Implementation Models of TQM for Performance Excellence ISO-9000: Objective, Approach and Role Structure and Organization for TQM Strategic Tools and Techniques for TQM Statistical Tools and Techniques in TQM Practice Strategic Tools for Radical Performance Improvement Practice for TQM Environment Management and TQM An Overview of TQM and Learning Points Case Studies of Hypothetical Business Class Bibliography Glossary of Terms and Terminology Index.
942			_2ddc _cBK _01