000 00309nam a2200133Ia 4500
008 140801s1999 xx 000 0 und d
082 _a
_b
100 _aSamuel K Ho
245 _aEncyclopaedia of Mgt TQM Vol 3
_b
260 _bCREST
_c1999
650 _aManagement
700 _aSamuel K Ho
942 _2ddc
_cBK
999 _c7443
_d7443