| 000 | 01066nam a2200193Ia 4500 | ||
|---|---|---|---|
| 999 |
_c7270 _d7270 |
||
| 003 | OSt | ||
| 005 | 20190521114538.0 | ||
| 008 | 140801s1994 xx 000 0 und d | ||
| 020 | _a9788121928663 | ||
| 082 |
_a 658.4013 WAK-T _223rd |
||
| 100 | _aBharat Wakhlu | ||
| 245 | _aTotal Quality Excellence Through Organization wide Transformation | ||
| 250 | _a2nd | ||
| 260 |
_bWheeler _c1994 |
||
| 500 | _aPart One Introduction To Total Quality 1. Quality And Total Quality. 2. Strategic Thinking And Planning--The Starting Point For Total Quality 3. Enablers For Total Quality--The Total Quality Model. Part Two Actualizing Total Quality 4. Having An Obsessive Customer Orientation 5. Outstanding Leadership And Supportive Management Practices 6. Superior Products, Services And Processes 7. Assuring Quality Through Superior Systems 8. Unleashing The Power Of People. 9. Making A Habit Of Continuous Improvement Part Three Avoiding False Starts 10. Pitfalls In Operationalizing Total Quality | ||
| 650 | _aManagement | ||
| 700 | _aBharat Wakhlu | ||
| 942 |
_2ddc _cBK |
||