000 01130nam a2200181Ia 4500
999 _c7097
_d7097
003 OSt
005 20210108114933.0
008 140801s2004 xx 000 0 und d
020 _a9788120316874
082 _a658.3125 CAR-P
100 _aCartin, Thomas J
245 _aPrinciples and Practices of Organizational Performance Excellence
250 _a1st
260 _bPHI Pub.
_c2004
_aNew Delhi
500 _a1. Quality and Productivity Fundamentals 2. Management and Organization Change 3. Employee Empowerment 4. Customer Satisfaction and Focus 5. Quality Planning and Development 6. Quality Systems and Improvement 7. The New Quality Assurance 8. Supplier Quality Management 9. Quality Costs -Old and New 10. Tools for Continuous Improvement
650 _a1. Quality and Productivity Fundamentals 2. Management and Organization Change 3. Employee Empowerment 4. Customer Satisfaction and Focus 5. Quality Planning and Development 6. Quality Systems and Improvement 7. The New Quality Assurance 8. Supplier Quality Management 9. Quality Costs -Old and New 10. Tools for Continuous Improvement
942 _2ddc
_cBK