| 000 | 01139nam a2200169Ia 4500 | ||
|---|---|---|---|
| 999 |
_c6987 _d6987 |
||
| 003 | OSt | ||
| 005 | 20190917122031.0 | ||
| 008 | 140801s2004 xx 000 0 und d | ||
| 020 | _a9789332579392 | ||
| 082 | _a658.4013 CHA-T | ||
| 100 | _aPoornima M Charantemath | ||
| 245 | _aTotal Quality Management | ||
| 260 |
_bPearson _c2004 _aNew Delhi |
||
| 500 | _a1. Quality Concepts 2. Quality Gurus 3. The Philosophy of Total Quality Management 4. Leadership and Strategic Planning 5. TQM Kitemarks 6. Statistical Concepts in Quality 7. Six Sigma 8. Quality Improvement Tools 9. Kaizen—Continuous Improvement 10. Breakthrough Improvement 11. Benchmarking 12. Business Process Re-engineering 13. Business Process Management 14. Total Productive Maintenance 15. Customer-driven Quality 16. TQM in Services 17. Quality Management System 18. Management Audit | ||
| 856 | _uhttps://books.google.co.in/books?id=hDQC2ZUrF10C&printsec=frontcover&dq=Total+Quality+management+by++Poornima+M+Charantemath&hl=en&sa=X&ved=0ahUKEwjjmePjm9fkAhUH148KHbpDCaoQ6AEIKjAA#v=onepage&q&f=false | ||
| 942 |
_2ddc _cBK |
||