| 000 | 00399nam a2200157Ia 4500 | ||
|---|---|---|---|
| 999 |
_c6489 _d6489 |
||
| 003 | OSt | ||
| 005 | 20191118043158.0 | ||
| 008 | 140801s1994 xx 000 0 und d | ||
| 020 | _a9780071133128 | ||
| 082 | _a658.8 FIT-S | ||
| 100 | _aJames A. F. | ||
| 245 | _aService Management For Competitive Advantage | ||
| 260 |
_bTata Mcgraw Hill _c1994 _aNew Delhi |
||
| 650 | _aManagement | ||
| 942 |
_2ddc _cBK |
||