000 00460nam a22001577a 4500
003 OSt
020 _a9788120346956
100 _aRai, Alok Kumar
245 _aCustomer Relationship Management : Concept and Cases
250 _a2nd Ed.
260 _aDelhi
_bPHI Learning P. Ltd.
_c2025
300 _a501p.
500 _aCustomer Relationship Management : Concept and Cases
650 _aCustomer Relationship Management : Concept and Cases
942 _2ddc
_cRF
999 _c48249
_d48249