000 00536nam a22001697a 4500
999 _c44482
_d44482
003 OSt
020 _a9789386173140
082 _a658.4013 POO-T
100 _aPoonia, M P
245 _aTotal Quality Management
260 _aNew Delhi
_bKhanna Book
_c2019
300 _a411p.
500 _a1.Quality Concepts 2.TQM Concepts 3.Continuous Process Improvement 4.Customer Satisfaction 5.Supplier Partnership 6.Performance Measures
650 _aTQM Concepts,Continuous Process Improvement
901 _a29281
942 _2ddc
_cBK