000 00319nam a2200145Ia 4500
008 140801s1996 xx 000 0 und d
082 _a
_b
100 _aJ E Ross
245 _aTotal Quality Management.
_b
260 _bPHI
_c1996
700 _aJ E Ross
700 _aJ E Ross
700 _aJ E Ross
942 _2ddc
_cBK
999 _c4302
_d4302