000			00305nam a22001337a 4500
999			_c42830 _d42830
003			OSt
100			_aAbhishek Yadav
245			_aMarket survey of CRM software toll: Gold mine
260			_bABS _c2006-08
502			_bMBA _d2006-08 _g2604
700			_aAbhishek Yadav
901			_a641PR
942			_2ddc _cPR