000			00296nam a22001337a 4500
999			_c42785 _d42785
003			OSt
100			_aPoonam Sharma
245			_aTraining effectiveness in BPO industry
260			_bABS _c2006-08
502			_bMBA _d2006-08 _g2633
700			_aPoonam Sharma
901			_a596PR
942			_2ddc _cPR