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|---|---|---|---|
| 008 | 140801s2000 xx 000 0 und d | ||
| 082 |
_a _b |
||
| 100 | _aF W Davis & K B Manrodt | ||
| 245 |
_aApplying TQM to Customer Responsive Mgt. _b |
||
| 260 |
_bInfinity Books _c2000 |
||
| 700 | _aF W Davis & K B Manrodt | ||
| 700 | _aF W Davis & K B Manrodt | ||
| 700 | _aF W Davis & K B Manrodt | ||
| 942 |
_2ddc _cBK _01 |
||
| 999 |
_c3996 _d3996 |
||