| 000 | 01175nam a22001817a 4500 | ||
|---|---|---|---|
| 999 |
_c39631 _d39631 |
||
| 003 | OSt | ||
| 020 | _a9788193203286 | ||
| 082 | _a651.3 BHA-F | ||
| 100 | _aBhatnagar, S K | ||
| 245 | _aFront Office Management | ||
| 250 | _a3rd | ||
| 260 |
_aNew Delhi _bThe Hospitality _c2017 |
||
| 300 | _a829p. | ||
| 500 | _a1. Tourism and its Importance 2. Hospitality Hotels Hotel Guest and Guest Relations 3. Classification of Hotels Types of Rooms and SPA 4. Hotel Organization 5. Hotel Entrance Lobby and the Front Office Staff 6. Hotel Brochure and Hotel Tariff Card 7. Communications 8. Front Office and Guest Handling 9. Channels of Distribution Selling Agencies and Room Selling Techniques 10. Guest Accounting 11. Control of Credit and cash 12. Budgeting 13. Accommodation Statistics and Yield Management 14. Hotel and Guest Security 15. Computers in Hotels 16. case Studies | ||
| 856 | _uhttps://books.google.co.in/books?id=MNrqIOqnZfYC&printsec=frontcover&dq=front+office+management+by+bhatnagar&hl=en&sa=X&ved=0ahUKEwjd_LS8nrXnAhVKbSsKHY-bBEoQ6AEIKDAA#v=onepage&q=front%20office%20management%20by%20bhatnagar&f=false | ||
| 901 | _a27176 | ||
| 942 |
_2ddc _cBK |
||