000 00947nam a2200169Ia 4500
999 _c327
_d327
003 OSt
005 20190917114609.0
008 140801s2009 xx 000 0 und d
020 _a978-93-5051-471-9
082 _a658.4013 BHA-T
100 _aBHAT, K Shridhara
245 _aTotal Quality Management
260 _bHimalaya
_c2009
_aNew Delhi
500 _aChapter 1 : Introduction to Quality Management Chapter 2 : Organising for Quality Systems Chapter 3 : Tools of TQM − Measurement Tools Chapter 4 : Tools of TQM − Analytical Tools Chapter 5 : Tools of TQM − Improvement Tools and Techniques Chapter 6 : Tools of TQM − Control Tools Chapter 7 : Quantitative Techniques of TQM Chapter 8 : Qualitative Techniques of TQM Chapter 9 : Techniques of TQM − Taguchi Methods Chapter 10 : Six-Sigma Quality Chapter 11 : Total Quality Management in Services
650 _aTotal Quality Management
942 _2ddc
_cBK
_03