000 | 00947nam a2200169Ia 4500 | ||
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999 |
_c327 _d327 |
||
003 | OSt | ||
005 | 20190917114609.0 | ||
008 | 140801s2009 xx 000 0 und d | ||
020 | _a978-93-5051-471-9 | ||
082 | _a658.4013 BHA-T | ||
100 | _aBHAT, K Shridhara | ||
245 | _aTotal Quality Management | ||
260 |
_bHimalaya _c2009 _aNew Delhi |
||
500 | _aChapter 1 : Introduction to Quality Management Chapter 2 : Organising for Quality Systems Chapter 3 : Tools of TQM − Measurement Tools Chapter 4 : Tools of TQM − Analytical Tools Chapter 5 : Tools of TQM − Improvement Tools and Techniques Chapter 6 : Tools of TQM − Control Tools Chapter 7 : Quantitative Techniques of TQM Chapter 8 : Qualitative Techniques of TQM Chapter 9 : Techniques of TQM − Taguchi Methods Chapter 10 : Six-Sigma Quality Chapter 11 : Total Quality Management in Services | ||
650 | _aTotal Quality Management | ||
942 |
_2ddc _cBK _03 |