000 00351nam a2200145Ia 4500
008 140801s2000 xx 000 0 und d
082 _a
_b
100 _aJ.V. Vilanilam
245 _aMore effective communication
_b
260 _bResponse
_c2000
700 _aJ.V. Vilanilam
700 _aJ.V. Vilanilam
700 _aJ.V. Vilanilam
942 _2ddc
_cBK
999 _c2211
_d2211