000 00415nam a2200193Ia 4500
008 140910s9999 xx 000 0 und d
082 _a658
082 _bBES - T
100 _aBesterfield, Dale H.
245 _aTotal Quality Managements
250 _a3rd
260 _aNew Delhi
260 _bPearson Pub
260 _c2003
300 _a640p
650 _aMANAGEMENT
942 _2DDC
942 _cBook
999 _c20978
_d20978