000 01488nam a2200169Ia 4500
999 _c134
_d134
003 OSt
005 20190917162904.0
008 140801s2010 xx 000 0 und d
020 _a9780195676952
082 _a658.45 RAM-B
100 _aRaman, Meenakshi
245 _aBusiness Communication
260 _bOxford University Press
_c2010
_aNew Delhi
500 _aPART I UNDERSTANDING BUSINESS COMMUNICATION Chapter 1. Nature and Scope of Communication Chapter 2. Non-verbal Communication Chapter 3. Cross-cultural Communication Chapter 4. Technology-enabled Business Communication PART II WRITING BUSINESS MESSAGES AND DOCUMENTS Chapter 5. Business Writing Chapter 6. Business Correspondence Chapter 7. Instructions Chapter 8. Business Reports and Proposals Chapter 9. Careers and Résumés PART III DEVELOPING ORAL COMMUNICATION SKILLS FOR BUSINESS Chapter 10. Effective Listening Chapter 11. Business Presentations and Public Speaking Chapter 12. Conversations Chapter 13. Interviews Chapter 14. Meetings and Conferences Chapter 15. Group Discussions and Team Presentations Chapter 16. Team Briefing PART IV UNDERSTANDING SPECIFIC COMMUNICATION NEEDS Chapter 17. Communication across Functional Chapter 18. Corporate Communication Chapter 19. Persuasive Strategies in Business Communication Chapter 20. Ethics in Business Communication Chapter 21. Business Communication Aids
650 _aBusiness Communication
942 _2ddc
_cBK
_016