| 000 | 00837nam a2200193Ia 4500 | ||
|---|---|---|---|
| 999 |
_c10092 _d10092 |
||
| 003 | OSt | ||
| 005 | 20210928111939.0 | ||
| 008 | 140801s1999 xx 000 0 und d | ||
| 020 | _a9780761993711 | ||
| 082 | _a658.8120954 BAL-C | ||
| 100 | _aBalachandran, S. | ||
| 245 | _aCustomer-driven services management | ||
| 250 | _a1st | ||
| 260 |
_bResponse Book _c1999 _aNew Delhi |
||
| 300 | _a333p. | ||
| 650 | _aBusiness & Economics / Industries / Service, Business & Economics / Management, Business & Economics / Customer Relations, Business & Economics / Industrial Management, Customer services -- Management -- India, Electronic books | ||
| 856 | _uhttps://www.google.co.in/books/edition/Customer_Driven_Services_Management/m8CGAwAAQBAJ?hl=en&gbpv=1&dq=Customer+Driven+Services+Management&printsec=frontcover | ||
| 942 |
_2ddc _cBK |
||