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1.
Handbook of Relationship Marketing by
Edition: 1st
Material type: Text Text
Publication details: Response Books 2002
Online resources:
Availability: Items available for reference: Amity Central Library: Not For Loan (1)Call number: 658.8 SHE-R.

2.
What customers really want by
Edition: 1st
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Lotus Press 2008
Online resources:
Availability: Items available for loan: Amity Central Library (2)Call number: 658.812 PAT-W, ... Items available for reference: Amity Central Library: Not For Loan (1)Call number: 658.812 PAT-W.

3.
Improving Bottom Line Profits - Using The Profit Enhancement Process by
Edition: 1st
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Infinity Book Publishers 2007
Availability: Items available for reference: Amity Central Library: Not For Loan (1)Call number: 330 SCH-I.

4.
Enterprise one to one : tools for competing in the interactive age by
Edition: 1st
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Currency Doubleday 1999
Online resources:
Availability: Items available for reference: Amity Central Library: Not For Loan (1)Call number: 658.8 PEP-E.

5.
Services Marketing Management by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Elservier Pub. 2006
Availability: Items available for reference: Amity Central Library: Not For Loan (1)Call number: 658.8 MOD-S.

6.
Relationship Marketing by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxford 2009
Availability: Items available for loan: Amity Central Library (2).

7.
International Journal of Customer Relations
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Publishing India Group
Online resources:
Availability: Items available for reference: Amity Central Library: Not For Loan (2)Call number: 658 INT-I, ...

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