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1.
Total Quality Management by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Pearson 2004
Online resources:
Availability: Items available for reference: Amity Central Library: Not For Loan (1)Call number: 658.4013 CHA-T.

2.
Total Quality Management by
Material type: Text Text
Publication details: New Delhi Pearson Pub. 2004
Online resources:
Availability: Items available for loan: Amity Central Library (1)Call number: 658.4013 CHA-T.

3.
International Journal of Customer Relations
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Publishing India Group
Online resources:
Availability: Items available for reference: Amity Central Library: Not For Loan (2)Call number: 658 INT-I, ...

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