TY  - BOOK
AU  - Hamlin, Sonya
TI  - How to talk so people listen
SN  - 9780007272730
U1  - 658.45 HAM-H 
PY  - 2006///
CY  - London
PB  - HarperCollins
KW  - Business Communication / General, Business communication, Oral communication, Persuasion (Psychology)
ER  -