TY  - BOOK
AU  - Anandkumar, V.
TI  - Business process outsourcing : oh! BPO--structure and chaos, fun and agony
SN  - 9789352800940
U1  - 658.40580954 ANA-B 
PY  - 2008///
CY  - New Delhi
PB  - Response Books (SAGE Publications)
KW  - usiness & Economics / Education, Business & Economics / Human Resources & Personnel Management, Business & Economics / Training
UR  - https://www.google.co.in/books/edition/Business_Process_Outsourcing/3zJFDwAAQBAJ?hl=en&gbpv=1&dq=Business+prices+out+source+V+Anandkumar.&pg=PT31&printsec=frontcover
ER  -