TY  - BOOK
AU  - Chaturvedi & Chaturvedi
AU  - Chaturvedi & Chaturvedi
TI  - Business communication 
SN  - 9788131775585
U1  - 658.45 CHA-B 
PY  - 2008///
CY  - New Delhi
PB  - Pearson
KW  - Management
N1  - Part I
1. Profi le of an Eff ective Communicator
2. Reading Skills
3. Speaking Skills
4. Conversation Skills
5. Listening Skills
6. Writing Skills
7. Non-verbal Skills
 

PART II BUSINESS COMMUNICATION
8. Nature and Process of Communication
9. Organizational Communication
10. Cross-cultural Communication
11. Business Letters, Memos, and E-mails
12. Social Media
13. Business Reports
14. Eff ective Presentations
15. Business Etiquette
 

PART III STRUCTURED APPLICATIONS
16. Communication for Confl ict Management
17. Communication for Eff ective Negotiations
18. CVs, Personal Interviews, and Group Discussions
19. Summer Project Report
20. Written Analysis of Cases
 


UR  - https://books.google.co.in/books?id=yj88BAAAQBAJ&printsec=frontcover&dq=business+communication+by+++Chaturvedi+P.D&hl=en&sa=X&ved=0ahUKEwjGjMGW1tfkAhWKuI8KHa3RBQcQ6AEIMTAB#v=onepage&q=business%20communication%20by%20%20%20Chaturvedi%20P.D&f=false
ER  -