TY  - BOOK
AU  -  Arogyaswamy, Bernard
TI  - Value Directed Management : Organisation, Customers and Quality
SN  - 8185814783
U1  - 658 ARO-V 
PY  - 1995///
CY  - New Delhi
PB  - Wheeler Publishing 
KW  - Business & Economics / Management, Customer service -- Management -- United States, Customer services -- Management -- United States, Customer services; United States; Management., Management -- United States, Management; United States., Quality of products -- Management -- United States, Quality of products; United States; Management
ER  -