TY  - BOOK
AU  - Cartin, Thomas J
TI  - Principles and Practices of Organizational Performance Excellence
SN  - 9788120316874
U1  - 658.3125 CAR-P 
PY  - 2004///
CY  - New Delhi
PB  - PHI Pub.
KW  - 1. Quality and Productivity Fundamentals 2. Management and Organization Change 3. Employee Empowerment 4. Customer Satisfaction and Focus 5. Quality Planning and Development 6. Quality Systems and Improvement 7. The New Quality Assurance 8. Supplier Quality Management 9. Quality Costs -Old and New 10. Tools for Continuous Improvement
N1  - 1. Quality and Productivity Fundamentals
2. Management and Organization Change
3. Employee Empowerment
4. Customer Satisfaction and Focus
5. Quality Planning and Development
6. Quality Systems and Improvement
7. The New Quality Assurance
8. Supplier Quality Management
9. Quality Costs -Old and New
10. Tools for Continuous Improvement


ER  -