TY  - BOOK
AU  - Leena sen
AU  - Leena sen
TI  - Comminication Skills
SN  - 9788120333017
U1  - 302.2 SEN-C 
PY  - 2004///
CY  - New Delhi
PB  - PHI
N1  - Part 1: Managerial Communication
1. Communication: The Most Important Management Tool
2. The Importance of Listening
3. Basic Skills-Sets of a Manager
Part 2: Verbal Communication and Presentation Skills
4. Use of Words and Sentences in Verbal Communication
5. Presentation Skills
Part 3: Non-Verbal Communication
6. The Power of Non-Verbal Communication
Part 4: Written Communication
7. Written Communication
Part 5: Communicating in a Multicultural World
8. Communicating in a Multicultural World
9. Keeping Pace with a Changing World: The PR Way
UR  - https://books.google.co.in/books?id=_fH_zMKXiTMC&printsec=frontcover&dq=communication+skills+by+leena+sen&hl=en&sa=X&ved=0ahUKEwjTtICvzenkAhWEXSsKHRanCPcQ6AEIKDAA#v=onepage&q=communication%20skills%20by%20leena%20sen&f=false
ER  -