TY  - BOOK
AU  - Timm, Paul R.
TI  - Winning telephone tips : 30 fast and profitable tips for making the best use of your phone
SN  - 9788172247164
U1  - 651.73 TIM-W 
PY  - 1999///
CY  - Delhi
PB  - Jaico Publishing House
KW  - Business Communication / General, Telephone etiquette., Telephone in business
UR  - https://www.google.co.in/books/edition/Winning_Telephone_Tips/4GohXl4LgXQC?hl=en&gbpv=1&bsq=Winning+telephone+tips+:+30+fast+and+profitable+tips+for+making+the+best+use+of+your+phone&dq=Winning+telephone+tips+:+30+fast+and+profitable+tips+for+making+the+best+use+of+your+phone&printsec=frontcover
ER  -