TY  - BOOK
AU  - Davis, Frank W.
TI  - Applying TQM to customer responsive management
SN  - 8187233176
U1  - 658.562 DAV-A 
PY  - 2000///
CY  - New Delhi
PB  - INFINITY BOOKS
KW  - Business & Economics / General, Business & Economics / Quality Control, Business & Economics / Customer Relations, Business & Economics / Entrepreneurship, Business & Economics / Marketing / General, Consumer satisfaction., Customer services -- Management, Customer services; Management., Customer service -- Management, Total quality management
N1  - Business & Economics / General, Business & Economics / Quality Control, Business & Economics / Customer Relations, Business & Economics / Entrepreneurship, Business & Economics / Marketing / General, Consumer satisfaction., Customer services -- Management, Customer services; Management., Customer service -- Management, Total quality management

ER  -