TY - BOOK AU - Poonia, M P TI - Total Quality Management SN - 9789386173140 U1 - 658.4013 POO-T PY - 2019/// CY - New Delhi PB - Khanna Book KW - TQM Concepts,Continuous Process Improvement N1 - 1.Quality Concepts 2.TQM Concepts 3.Continuous Process Improvement 4.Customer Satisfaction 5.Supplier Partnership 6.Performance Measures ER -