TY - BOOK AU - Manivannan, C TI - Textbook of Nursing Management in Service and Education SN - 9789350901861 PY - 2016/// CY - New Delhi PB - The Health Science N1 - Chapter 1 Introduction to Management in Nursing 1 • Definition of Management 2 • Concept of Management 3 • Nature of Management 5 • Levels of Management 6 • Scope of Management (or) Functional Areas of Management 7 • Functions of Management 8 • Functions of Managers 9 • Posdcorb 10 • Current Trends and Issues of Management 10 • Skills of Managers 11 • Principles and Theories of Management 12 • Motivational Theories of Management 16 • Modern Management Theories 17 • Human Relation Theory 18 • Principles of Administration Applicable to All Organization by Lyndal Urwick 20 • Role of Nurse as a Manager 20 Chapter 2 Management Process 2 xii Textbook of Nursing Management in Service and Education • Staffing 40 Ȥ Philosophy of Staffing in Nursing 40 Ȥ Objectives of Staffing in Nursing Profession 40 Ȥ Needs and Importance of Staffing 41 Ȥ Process of Staffing 41 Ȥ Staffing Formulas 42 Ȥ Norms of Staffing in Nursing Program 43 • Human Resource Management 49 Ȥ Definition of Human Resource Management 49 Ȥ Characteristics of Human Resources 49 Ȥ Objectives of Human Resource Management 49 Ȥ Scope of Human Resource Management 49 Ȥ Importance of Human Resource Management 50 • Recruitment 52 Ȥ Definition of Recruitment 52 Ȥ Sources of Recruitment 52 Ȥ Process of Recruitment 53 Ȥ Methods of Recruitment 53 • Selection 55 Ȥ Steps in Selection Procedure 55 Ȥ Retaining of Employees 57 Ȥ Superannuation (Retirement Plan) 57 Ȥ Promotion of Employee 58 • Budgeting 59 Ȥ Meaning of Budget 59 Ȥ Purpose of Budgeting 59 Ȥ Importance of Budget 59 Ȥ Features of Budget 59 Ȥ Objectives and Functions of Budgeting 60 Ȥ Process of Budgeting 61 Ȥ Types of Budgeting 62 Ȥ Principles of Budgeting 63 • Direction 64 Ȥ Definition of Direction 64 Ȥ Elements of Direction 64 Ȥ Needs of Direction 64 Ȥ Characteristics of Good Direction 64 Ȥ Importance of Direction 64 Ȥ Principles of Direction 64 Ȥ Role of Direction 65 • Coordinating and Controlling 66 Ȥ Meaning of Controlling 66 Ȥ Definition of Control 66 Ȥ Basic Steps in Control 66 Ȥ Quality Control 68 Ȥ Coordination 69 Ȥ Purpose of Coordination 70 Ȥ Importance of Coordination 70 Ȥ Principles of Coordination 71 00 Prelims.indd 12 27-04-2016 1:45:00 PM Contents xiii • Material Management 72 Ȥ Definition of Material Management 72 Ȥ Functions of Material Management 74 Ȥ Types of Materials 75 • Program Evaluation Review Technique (Pert) 76 Ȥ Meaning of Pert 76 Ȥ Objectives of Pert 76 Ȥ Application of Pert 76 • Gantt Charts 79 Ȥ Purpose of Gantt Charts 79 Ȥ Tools of Gantt Charts 79 • Bench Marking 81 Ȥ Introduction of Bench Marking 81 Ȥ Collaborative Bench Marking 81 Ȥ Technical/Product Bench Marking 81 Ȥ Steps of Bench Marking 82 • Nursing Audit 84 Ȥ Brief History of Nursing Audit 84 Ȥ Methods of Nursing Audit 84 Ȥ Audit Committee 85 Chapter 3 Management of Nursing Service in the Hospital and Community 87 • Planning 88 Ȥ Planning of Hospital 88 Ȥ Emergency Care in Disasters 90 Ȥ Activation of Disaster Management Plans 93 Ȥ International Organizations 98 Ȥ National Organizations 99 Ȥ Disaster Management—Nurse’s Role in Community 100 • Human Resource Management 101 Ȥ Definition of Human Resource Management 101 Ȥ Objectives of Human Resource Management 101 Ȥ Recruitment 102 Ȥ Selection 103 Ȥ Orientation 105 Ȥ Compensation 107 Ȥ Retention of Empolyee 108 Ȥ Ten Ways to Retain a Great Employee 108 Ȥ Patient Classification and Nurse Staffing System 110 Ȥ Patient Classification System 110 Ȥ Time Required Each Level of Care 111 Ȥ Nurse Staffing System 111 Ȥ Staff Development Program 113 Ȥ Factors Influencing Staff Development Programs 115 Ȥ Functions of Staff Development Personnel 115 Ȥ Programs for Staff Development 115 Ȥ Other Activities of Staff Development 116 Ȥ Benefits of Staff Development 116 00 Prelims.indd 13 27-04-2016 1:45:00 PM xiv Textbook of Nursing Management in Service and Education Ȥ Factors Influencing Inservice Education 117 Ȥ Approaches to Inservice Education 117 Ȥ Continuing Education 118 Ȥ Need for Continuing Education 118 • Budgeting 120 Ȥ Budget for Nursing Unit 120 Ȥ Steps in Preparing a Successful Budget Proposal 121 • Material Management 123 Ȥ Procurement 123 Ȥ Techniques in Inventory Control 124 • Delegation and Discipline 127 Ȥ Delegation 127 Ȥ Barriers to Delegating 129 Ȥ Supervision 131 Ȥ Discipline 137 Ȥ Principles of Disciplinary Action 137 • Controlling/Evaluation 142 Ȥ Definition 142 Ȥ Purposes 142 Ȥ Characteristics of Controlling 142 Ȥ Process of Controlling 142 Ȥ Nursing Rounds 143 Ȥ Purposes of Nursing Rounds 143 Ȥ Types Nursing Rounds 144 Ȥ Nursing Protocols and Manuals 144 Ȥ Quality Assurance 145 Ȥ Concept of Quality Assurance 145 Ȥ Approaches for a Quality Assurance Program 145 Ȥ Models of Quality Assurance 146 Ȥ Quality Assurance Process 149 Ȥ Factors Affecting Quality Assurance in Nursing Care 150 Ȥ Performance Appraisal 151 Ȥ Management by Objectives 153 Ȥ Recording and Reporting 156 Ȥ Records 157 Ȥ Reports 159 Ȥ Nurse’s Responsibility for Record Keeping and Reporting 160 Chapter 4 Organizational Behavior and Human Relations 161 • Types of Organizational Structure 162 • Organizational Theories 166 • Span of Management (or) Control 169 • Communication 171 • Types of Communication 172 • Leadership 176 • Motivation 181 00 Prelims.indd 14 27-04-2016 1:45:00 PM Contents xv • Theories of Motivation 182 • Group and Group Dynamics 188 • The Nurse-Client Relationship 193 • Interpersonal Relationship in Nursing 195 • Human Relations 198 • Public Relation 199 • Conflict Management 202 Chapter 5 In-Service Education 208 • Types (or) Approaches of In-Service Education 209 • Steps in Formulating an In-Service Educational Program 209 • Methods of Imparting In-Service Education 210 • Continuing Education 211 • Adult Learning 214 Chapter 6 Management of Nursing Educational Institution 218 • Inc Norms and Guidelines for Establishment of New Colleges and Schools of Nursing in India 218 • Guidelines to Start Nursing Program 219 • Upgradation from School to College 220 • Accreditation 221 • Affiliation for Nursing Program 223 • Nursing Programs Fee Structure 224 • Physical Facilities, Clinical Facilities and Staffing Pattern for Various Nursing Programs in India 226 • College/School/Hostel 229 • Performance Appraisal 238 • Faculty Welfare 240 • Developing Faculty Competence 241 • Curriculum 243 • Curriculum Evaluation 246 Chapter 7 Nursing as a Profession 249 • Aims and Objectives of Nursing Program and Practice 251 • Regulatory Bodies in Nursing 253 • Current Trends in Nursing Education 258 • Professional Standards in Nursing 263 • Legal Aspect in Nursing 265 • Boards of Nursing 270 • Consumer Protection Act 272 Chapter 8 Professional Advancement 275 • Continuing Education in nursing 275 • Collective Bargaining in Hospital 282 • Principles of Collective Bargaining 283 • International Organizations in Nursing Profession 285 • List of International and National nursing journals 289 00 Prelims.indd 15 27-04-2016 1:45:00 PM xvi Textbook of Nursing Management in Service and Education Annexures 297 I Clinical Appraisal Form (Students) II Cumulative Record for BSc Nursing Program III Health Record IV College of Nursing V Faculty Personal Record VI Competencies for Nurses at Various Programs VII College of Nursing VIII Review Question Papers for Nursing Management in Service and Education Bibliography 335 Index 339 ER -