TY  - BOOK
AU  - Gautam, Arvind
TI  - Fundamentals of Front Office Management
SN  - 9789380376110
U1  - 647.94068 GAU-F 
PY  - 2010///
CY  - New Delhi
PB  - AXIS Pub.
N1  - 1.Hospitality Hotels Hotel Guest and Guest relation
2. Classification of Hotels
3. Front Office Department
4. Lobby Functions
5. revenue Management and Tariff
6. Front Office Communication
7. Front Office and Guest Handling
8. Front Office Accounting and Audit
9. reservation
10. Registration
11. Front Office Security Functions
12. Check out and Settlement
ER  -