TY - BOOK AU - Patterson, Kerry TI - Crucial Conversations : Tool for...High SN - 9781259005213 U1 - 418.02 CRU-C PY - 2012/// CY - Chennai PB - Mcgraw Hill KW - Business & Economics / Decision-Making & Problem Solving, Business & Economics / Management, Business & Economics / Training, Interpersonal communication, Interpersonal relations, Language Arts & Disciplines / Communication Studies, Psychology / Interpersonal Relations, Electronic books N1 - Business & Economics / Decision-Making & Problem Solving, Business & Economics / Management, Business & Economics / Training, Interpersonal communication, Interpersonal relations, Language Arts & Disciplines / Communication Studies, Psychology / Interpersonal Relations, Electronic books UR - https://www.google.co.in/books/edition/Crucial_Conversations_Tools_for_Talking/VhkQpRH9D9gC?hl=en&gbpv=1&dq=Crucial+Conversations+:+Tool+for...High&printsec=frontcover ER -