TY - BOOK AU - Bhakta, Anutosh TI - Professional Hotel Front Office Management SN - 9780071078009 U1 - 647.9408622 BHA-P PY - 2012/// CY - New Delhi PB - Tata Mcgraw Hill N1 - 1. Introduction to Tourism and Hospitality 2. Front Office in Hotel 3. Reservation Functions 4. Front Desk Functions 5. Concierge and Telephones 6. Other Related Activities 7. Management ER -