TY - BOOK AU - Jobber, David AU - David TI - SELLING AND SALES MANAGEMENT SN - 9789352866045 U1 - 658.81 JOB-S PY - 2009/// CY - New Delhi PB - Pearson KW - SELLING AND SALES MANAGEMENT N1 - List of figures List of tables About the authors Preface Acknowledgements Part 1 Sales perspective 1 Development and role of selling in marketing 2 Sales strategies Part 2 Sales environment 3 Consumer and organisational buyer behaviour 4 Sales settings 5 International selling 6 Law and issues Part 3 Sales technique 7 Sales responsibilities and preparation 8 Personal selling skills 9 Key account management 10 Relationship selling 11 Direct marketing 12 Internet and IT applications in selling and sales management Part 4 Sales management 13 Recruitment and selection 14 Motivation and training 15 Organisation and compensation Part 5 Sales control 16 Sales forecasting and budgeting 17 Salesforce evaluation Appendix: Case studies and discussion questions UR - https://books.google.co.in/books?id=vYhOzTJZhc0C&printsec=frontcover&dq=selling+and+sales+management+by+jobber&hl=en&sa=X&ved=0ahUKEwirpZyNqu7kAhVBzmEKHTFVDPoQ6AEILzAB#v=onepage&q=selling%20and%20sales%20management%20by%20jobber&f=false ER -