TY  - BOOK
AU  - Raman, Meenakshi 
TI  - Business Communication
SN  - 9780195676952
U1  - 658.45 RAM-B 
PY  - 2010///
CY  - New Delhi
PB  - Oxford University Press
KW  - Business Communication
N1  - PART I UNDERSTANDING BUSINESS COMMUNICATION
Chapter 1. Nature and Scope of Communication
Chapter 2. Non-verbal Communication
Chapter 3. Cross-cultural Communication
Chapter 4. Technology-enabled Business Communication
PART II WRITING BUSINESS MESSAGES AND DOCUMENTS
Chapter 5. Business Writing
Chapter 6. Business Correspondence
Chapter 7. Instructions
Chapter 8. Business Reports and Proposals
Chapter 9. Careers and Résumés
PART III DEVELOPING ORAL COMMUNICATION SKILLS FOR BUSINESS
Chapter 10. Effective Listening
Chapter 11. Business Presentations and Public Speaking
Chapter 12. Conversations
Chapter 13. Interviews
Chapter 14. Meetings and Conferences
Chapter 15. Group Discussions and Team Presentations
Chapter 16. Team Briefing
PART IV UNDERSTANDING SPECIFIC COMMUNICATION NEEDS
Chapter 17. Communication across Functional
Chapter 18. Corporate Communication
Chapter 19. Persuasive Strategies in Business Communication
Chapter 20. Ethics in Business Communication
Chapter 21. Business Communication Aids
ER  -