TY - BOOK AU - Lulla, Suresh TI - An Executive Handbook: World-Class Quality SN - 978007047055 U1 - 658.562 LUL-W PY - 2003/// CY - New Delhi PB - McGraw-Hill Education (India) Pvt Limited KW - Quality control, Total quality management UR - https://www.google.co.in/books/edition/World_Class_Quality_An_Executive_Handbo/J3ymnNsgMlcC?hl=en&gbpv=1&dq=an+executive+handbook+World+class+quality&pg=PP2&printsec=frontcover ER -