TY - BOOK AU - Beckford, John, TI - Quality SN - 9780415259194 U1 - 658.562 BEC-Q PY - 2003/// CY - New York PB - Routledge Pub. KW - Management, Business & Economics / Management Science, Business & Economics / Quality Control, Electronic books, Manufacturing industries -- Case studies -- Management, Manufacturing industries; Management; Case studies., Quality assurance, Quality control, Service industries -- Case studies -- Management, Service industries; Management; Case studies., Total quality management -- Case studies, Total quality management; Case studies., Manufactures, Manufacturing industries -- Case studies, Manufacturing industries -- Management -- Case studies, Service industries -- Case studies, Service industries -- Management, Service industries -- Management -- Case studies, Total quality management UR - https://www.google.co.in/books/edition/Quality/HgFvK_5pen0C?hl=en&gbpv=1&dq=9780415259194&printsec=frontcover ER -