What customers really want

By:

Patnaik,Keshu

Material type: Text

TextPublication details: Lotus Press 2008Edition: 1stDescription: 210pISBN:

9788183821698

Subject(s):

Customer Relations, Consumer behavior., Customer relations -- Management, Customer services -- Management, Marketing -- Psychological aspects, Marketing; Psychological aspects., Organizational effectiveness, Relationship marketing

DDC classification:

658.812 PAT-W 23th

Online resources:

Click here to access online

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Reference Book	Amity Central Library ABS	Reference	658.812 PAT-W (Browse shelf(Opens below))	Not For Loan	6060ABS
Books	Amity Central Library ABS	Text Book	658.812 PAT-W (Browse shelf(Opens below))	Available	6587ABS
Books	Amity Central Library ABS	Text Book	658.812 PAT-W (Browse shelf(Opens below))	Available	6588ABS

Browsing Amity Central Library shelves, Shelving location: ABS, Collection: Text Book Close shelf browser (Hides shelf browser)

Previous								Next
Previous	658.812 CLO-S Services Marketing	658.812 CLO-S Services Marketing	658.812 PAT-W What customers really want	658.812 PAT-W What customers really want	658.812 RAI-C Customer Relationship Management: Concepts and Cases	658.812 RAI-C Customer Relationship Management: Concepts and Cases	658.812 RAI-C Customer Relationship Management: Concepts and Cases	Next

1.Importance of customer service
2.Rules for good Customer service
3.Understand your customer
4.Customer relationship management
5.Building customer Loyalty
6.Customer-centred communication

There are no comments on this title.

to post a comment.