What customers really want how to bridge the gap between what your organization offers and what your clients crave

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Material type: Text

TextPublication details: Pearson Education 2008 New DelhiEdition: 1stDescription: 195pISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Reference Book	Amity Central Library General Books	Reference	658.812 MCK-W (Browse shelf(Opens below))	Not For Loan		5989ABS

Previous	No cover image available	No cover image available						Next
Previous	658.812 DUN-K Keeping Customers Happy	658.812 DUN-K Keeping customers happy : strategies for success	658.812 FRA-B Building customer loyalty	658.812 MCK-W What customers really want	658.812 NAS-D Deliver outstanding customer service : gain and retain customers and stay ahead of the competition	658.812 THO-C The customer-centered enterprise	658.812 VAV-I Improving your Measurement of customer satisfaction: A Guide to Creating, Conducting, Analyzing, and Reporting Customer Satisfaction Measurement Programs	Next

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