The Essence of Total Quality Management

By:

Bank, John

Material type: Text

TextPublication details: PHI Pub. 2003 New DelhiEdition: 1stDescription: 203pISBN:

9788120309036

Subject(s):

1. Focus on the Customer 2. Core Concepts of Total Quality management 3. Learning from the Quality Gurus 4. Cutting the Cost of Quality 5. Case Studies of Total Quality Management 6. Tools and Techniques of Total Quality Management 7. Avoiding the hype

DDC classification:

658.4013 BAN-E

Online resources:

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Holdings
Item type	Current library	Collection	Call number	URL	Status	Date due	Barcode
Reference Book	Amity Central Library ABS	Reference	658.4013 BAN-E (Browse shelf(Opens below))	Link to resource	Not For Loan		3990ABS

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1. Focus on the Customer
2. Core Concepts of Total Quality management
3. Learning from the Quality Gurus
4. Cutting the Cost of Quality
5. Case Studies of Total Quality Management
6. Tools and Techniques of Total Quality Management
7. Avoiding the hype

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